Terms of Use & Policies
Welcome to Cloaked Aviation. By accessing our website or using our services, you agree to be bound by the terms outlined below, which include our Terms and Conditions, Privacy Policy, Booking Policy, and Service Agreement.
1. Terms and Conditions
1.1 Company Overview
Cloaked Aviation (“we”, “our”, or “us”) is a private aviation logistics provider specializing in rapid, secure, and discreet jet transport for high-value, time-sensitive cargo.
1.2 Services
Our services include:
Urgent jet-based cargo delivery
Private aviation logistics
Secure transport of sensitive, medical, or luxury goods
All services are subject to compliance, cargo approval, and aircraft availability.
1.3 Client Responsibilities
Clients agree to:
Provide accurate cargo descriptions
Adhere to international aviation safety standards
Pay agreed fees on time
1.4 Prohibited Cargo
We do not transport:
Illicit drugs or contraband
Hazardous or explosive materials (without pre-authorization)
Weapons or arms shipments (unless lawfully documented and approved)
1.5 Liability & Insurance
Cloaked Aviation is not liable for:
Delays caused by third parties, airspace restrictions, or weather
Loss or damage exceeding applicable aviation limits unless extra insurance is secured
Insurance options are available upon request.
1.6 Confidentiality
We operate with total discretion. Your cargo, identity, and routing are treated as confidential under strict internal protocols and NDAs.
1.7 Flight Scheduling & Cancellations
Client cancellations within 48 hours of dispatch may incur cancellation fees.
Company cancellations due to safety or weather are rescheduled without penalty.
Refunds (if any) are processed within 14 business days.
1.8 Export Compliance
Clients are solely responsible for:
Export licenses
Customs clearance
Documentation compliance with origin and destination laws
2. Privacy Policy
2.1 Data We Collect
When you interact with us, we may collect:
Contact information (name, email, phone)
Cargo and delivery details
Location and browsing activity on our site (via cookies)
2.2 How We Use It
We use your information to:
Process and fulfill bookings
Communicate updates
Ensure compliance and secure logistics
Improve our website and services
We do not sell or share your data with third parties except to fulfill your delivery (e.g., customs agents, security teams, flight crew).
2.3 Data Security
We use SSL encryption, secure servers, and access controls to protect your data.
2.4 Your Rights
You may request:
Access to your stored data
Correction or deletion
To opt out of marketing communications
Contact us at privacy@cloakedaviation.com for all requests.
3. Booking Policy
3.1 How to Book
Clients may request a quote or book a flight via:
Our website form
Direct email
Encrypted client portal (for returning clients)
3.2 Confirmation
A flight is only confirmed when:
Cargo details are reviewed and approved
Full or partial payment is received
Scheduling is secured
3.3 Amendments & Cancellation
Changes are subject to fleet availability
Last-minute changes may incur re-routing fees
Cancellation windows and refund amounts vary per mission
4. Service Agreement
By booking a flight, you enter into a Service Agreement with Cloaked Aviation, which includes:
4.1 Scope of Service
We provide a chartered jet and crew to transport approved cargo from origin to destination.
4.2 Client Obligations
Clients must:
Ensure cargo is legally permitted for air transport
Complete customs and clearance documentation
Provide access for secure pick-up/drop-off
4.3 Force Majeure
We are not liable for performance failure due to:
Natural disasters
Government actions or airspace closures
War, terrorism, or pandemics
4.4 Termination
Cloaked Aviation reserves the right to cancel or deny services if:
The client provides false information
Cargo is deemed unsafe or illegal
Payment is not received as agreed
5. Governing Law & Dispute Resolution
These policies and agreements are governed by the laws of [Insert State/Country].
Any disputes will be resolved through binding arbitration or the courts of [Insert Jurisdiction].
6. Contact Information
📍 Cloaked Aviation HQ
[Insert Address]
📧 legal@cloakedaviation.com
📞 [Insert Phone Number]
🌐 www.cloakedaviation.com